SITUATION

Our client, a major player in e-commerce, faced two key issues: complex cost tracking and inefficient inventory management. Traditional financial systems didn’t provide sufficient visibility into how costs were changing in real time — for example, in response to changes in stock levels or customer purchasing behavior. Additionally, there was no access to immediate insights into the progress of inventory audits, leading to delays and errors that had to be corrected manually.

CHALLENGE

It was clear that the company needed a solution that would allow them not only to track costs in real time but also streamline and speed up the entire inventory process. The goal was to link costs with specific events, such as changes in inventory or customer behavior, while minimizing errors in inventory audits through real-time monitoring.

SOLUTION

We implemented the BitSwan platform, which enables the collection and processing of data from various sources in real time. This platform allowed us to connect financial data with operational factors like stock levels and customer behavior. As a result, the company was able to:

• Track costs in real time – Cost data was linked to events in the warehouse and customer behavior. The company gained interactive dashboards that provide immediate insights into what drives costs, allowing managers to easily identify the causes of specific expenses.
• Real-time inventory management – We implemented a system that allows immediate tracking of inventory audits. Managers can see in real time how the audit is progressing and quickly spot any errors. Automated error detection during inventory allows for instant corrections, significantly speeding up the process.

RESULT

The deployment of the BitSwan platform brought several significant benefits to the company:

1. Clear, real-time cost visibility
   The company now has a clear understanding of how stock movements or customer behavior affect costs. This enabled them to make faster and more accurate decisions regarding future investments and eliminate inefficient spending. As a result, they can better plan and respond to market changes.
2. Faster and more efficient inventory management
   Real-time inventory tracking eliminated errors and sped up the entire process. Managers have visibility into the inventory audit process at all times, simplifying inventory and operational management.
3. Improved decision-making and process optimization
   Thanks to clear and user-friendly tools for tracking key performance indicators, managers can make quick and efficient decisions about operational processes. The company is now able to better manage costs and optimize individual operations.

CONCLUSION

The implementation of the BitSwan platform helped the company better manage costs and optimize processes in real time. Automated inventory management and better cost visibility led to increased efficiency, reduced operational costs, and faster decision-making. The company is now better prepared to respond to changes and maintain a competitive advantage in the market.